To maintain accountability and monitor the quality of services being delivered to our customers, UBM performs multiple on-site inspections on a regular schedule and unannounced basis.

Scheduled & Unannounced Inspections

Inspections are performed by all levels of UBM's Management Staff and written reports are reviewed by the entire staff in order to correct any deficiencies, evaluate service quality and prevent repeat problems. We believe that performing a variety of inspections allows us to proactively find ways to improve our service.